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Assumptions and Anxieties: Learners' Feelings about Applying Digital Skills in Workplace Contexts

Principal focus of the project

The project investigated how best to support potential carers to develop their digital skills for the workplace in a work-based Care Academy.

Areas of learning
What is this about and what were the main findings?

Most of the learners had neither seen nor written care notes before, so scaffolded notetaking activities were developed, including exemplars, practice work and top tips for digital notetaking.The project reported that despite prior assumptions, learner concerns were less about whether they had the required skills and knowledge, but whether they could apply the skills and knowledge in the role.

Resource form
Number of participants who worked with the project
Name(s) of authors

Newcastle City Learning

Name of associate programmes

OTLA Essential Digital Skills


The project aimed to develop specific digital skills most pertinent to potential carers, including notetaking. 

Resource Type: Research report