An Excellence Gateway Case Study

An Excellence Gateway case study


This case study was produced by JISC RSC (Regional Support Centres) South East on behalf of the Excellence Gateway.

Sector relevance: Further education colleges, Sixth Form colleges/schools, training providers, Train to Gain providers, adult and community learning, work-based learning

Keywords: e-Maturity, e-portfolios, personalised learning, collaborative working, self-assessment, improving teaching and learning, improving responsiveness to learners, quality improvement, management of resources, learner support, recognising and recording progress and achievement, curriculum development, inspection preparation

Summary

Thanet College

Thanet College has launched the pilot phase of a scheme to create online ‘personal learning spaces' (e-portfolios) for all staff and students that are separate from the College's virtual learning environment (VLE). Commencing with 150 Pebble Pad accounts for all members of staff, these e-portfolios will enable assets to be stored, organised, linked and made visible as required for a multitude of purposes without imposing the institutional security, control and ownership needed in a traditional college VLE. e-Portfolio activities include: initial assessment, annual appraisals, continuous professional development (CPD), job applications, and the creation of a culture of co-mentoring and critical friendships. Everything in a user's online e-portfolio area stays personal until the owner decides to share it, thus overcoming problems of copyright, firewall barriers, unsuitable material and ‘non-academic' social networking activities.

About Thanet College

Located in Broadstairs near Ramsgate, Thanet College is the largest provider of education and training in East Kent, as well as being a Centre of Vocational Excellence (CoVE) in Catering and Hospitality. The College is able to offer an extensive range of full-time, part-time, distance-learning and community-based courses, as well as being experienced Corporate Trainers. With over 1,800 full-time students and 6,000 part-time learners, Thanet offers a range of training and education courses across the board, with a strong emphasis on employer-focussed training.

The challenge

Thanet College aspires to be an example of an e-mature learning provider, with teaching, learning and staff support seamlessly blended within its VLE. The College believes that the next challenge is the creation of one or more ‘personalised learning spaces' (or e-portfolios) for each learner and member of staff. To this end, Thanet is providing all 150 tutors with an online Pebble Pad account from April 2008 in order to pilot the use of personalised learning spaces, with a view to extending the system to at least 1,000 students by 2010.

For Thanet College, an e-portfolio represents a personal learning space given to the learner and tutor for both personal and private use, to be used as a tool to aid, record, reflect upon and share instances of personal development and goal-achieving activity. There is a major emphasis on private reflection, as well as reflection with others, as a means to support and record learning. The key pedagogical issue for the College now is where the boundaries should be placed between College VLE activities and the personalised learning space.

Thanet feels that it has become necessary to separate e-portfolios from its VLE, thus avoiding what the College calls ‘VLe-portfolios'. The rational is as follows:

  • VLE content is owned by the College, that of e-portfolios by the student.
  • The VLE is for communication and teaching; an e-portfolio is for wider reflection and development.
  • An e-portfolio is capable of greater personalisation than the VLE (and so it should be).
  • The VLE is a more public forum than an e-portfolio, fostering a different approach from the learner.
  • At the end of any course, there is often a clear institutional aim for VLE content as opposed to what will end up in e-portfolios under the control of the learner.
  • The VLE is an end in itself; an e-portfolio is one part of a lifelong journey.

According to Geoff Rebbeck, e-Learning Coordinator at Thanet College, the big challenge with e-portfolios is to decide from the outset where the College places itself with respect to four key areas, each representing a position on four continuums:

  • purpose
  • accessibility
  • ownership
  • transferability.

These inform the model used by the College, the nature of content, and the degree and length of ownership and activity. Thanet has produced a hypothetical model described below.

Increasingly, students brought up with Web 2 technologies choose to produce assessable work using websites and software not available or accessible from within the College. The reasons for this are the students' own preferences and/or enforced security restrictions from Web nannies and firewalls operating within the organisation. The e-portfolio offers a solution as the ‘centre point' for learner work to which and from which all links and activity can be gathered or referenced.

The activity

Each of the College's 150 tutors has been given an online Pebble Pad account for personal use. Initial training and explanation of the project has been provided to all, backed up with relevant papers shared inside the Thanet community. Started in September 2007 to provide the opportunity for effective use and development of content, the project will run indefinitely. The use of these e-portfolios will be expanded to include Institute for Learning (IfL) Qualified Teacher Learning and Skills (QTLS) requirements in April 2008. The College will also complete an interim report at the end of March 2008 for Becta, showing how this work directly relates to e-maturity and the e-maturity framework.

Thanet has formulated several guidelines that have been born out of experience so far to help tutors adopt the new e-portfolios successfully during the pilot phase.

These guidelines include:

  • Tutors own content in their e-portfolio and only they choose whether to publish it to others.
  • In nearly all cases, activity is instigated by the tutor role with managers, colleagues and others acting as respondents.
  • Any asset is improved by sharing it with colleagues or by seeking peer review.
  • A public gateway will contain all published activity that represents good practice to celebrate teaching achievements, subject to the author's choice and permission.
  • The use of e-portfolios is designed to promote scholastic endeavour and raise the professionalism of tutors at the College.

The outcomes

The College believes that these online e-portfolios will offer staff an opportunity to develop and share reflective practice with each other as a means of improving professionalism in the way they work and, as a result, increase capability amongst the teaching body in Thanet. This is seen as one of the critical reasons for the project.

Rebbeck observes, “This will be the major effort in raising the performance of the College. We also want to explore co-mentoring by this method and develop the idea of ‘critical friends'. We see this reflective practice as crucial to the success of raising the professionalism of teaching. It will draw in other College activities, such as appraisal, lesson observation, training evaluation, and reflection of formal College activities such as Study Days and Town Meetings.”

The College has devised a Thanet Model hypothesis in order to help with planning. Although unproven so far, these ‘ideals' are designed to achieve good pedagogy regardless of other factors and barriers. Examples of these model objectives are listed below:

  • The e-portfolio is the central and common point for the student experience. This is where the student (not the college) stores and reflects on experiences and links to activities and achievements recorded elsewhere.
  • The line between the VLE and e-portfolio must be clear. As a rule, the VLE is used for communication, teaching and learning; the e-portfolio for reflection, storage of the learning journey and personal development.
  • The e-portfolio is a reflection of the student as a person undergoing continuous personal development, not a college store of evidence.
  • The College must own the choice of portfolio but the student must own the content.
  • Assessment stays in the VLE, but the student reflection on assessment can go in the e-portfolio.
  • The e-portfolio has a life and purpose outside the college.
  • Host e-portfolios beyond the reach of firewalls and web security software to allow links to other social networking software.
  • Good social software will reflect all aspects of humanity, so plan to fix, mend and support content and structure rather than manage out the possibility of poor use (which will lead to sterility).

The impact

Thanet College has a clear vision of the way tutors will use their online e-portfolios during the pilot phase and beyond. Anticipated scenarios are given below:

  • Tutors receive reflections from peers after informal lesson observations.
  • Tutors reflect on critical incidents whilst teaching and share these with colleagues, inviting feedback.
  • Tutors share their personal profile with their managers prior to annual appraisal meetings.
  • Tutors complete activities that count towards CPD and record such in CPD proformas that can be aggregated into webfolios.
  • Tutors share thoughts or reflections with peers when confronted with pedagogical barriers, inviting feedback (co-mentoring).
  • Tutors complete achievement records when finishing courses or obtaining qualifications, thus creating assets that can be tagged for CPD or annual appraisal and added to a CV.
  • Meeting assets are completed so that tutors can benefit from formal e-mentorship.
  • Observation proformas are completed after formal teaching observations which can then be tagged for CPD and annual appraisals.
  • Tutors complete CV proformas and combine them with tagged assets and webfolios when applying for new posts. Shared assets developed into blogs or webfolios can form the basis of topic-based workgroups.

According to Rebbeck, the successful adoption of these e-portfolios by staff during the pilot phase is crucial to the successful implementation of personalised learning spaces throughout the rest of the College.

Geoff Rebbeck

Rebbeck says, “First, staff must have and use e-portfolios for exactly the same purposes as learners. Once tutors have developed their own personalised learning spaces, then it will be the turn of the students. We have to understand them conceptually before we can use them on our teaching and learning.”






Rebbeck summarises, “Giving each learner a personalised learning space allows the greatest expression of an individual learning journey. Whatever technologies, software and approaches are used, the e-portfolio provides the common locator from which all activity can be ‘referenced in' or ‘pointed to'.”

Image 1: Pebble Pad homepage:

Pebble Pad homepage



















Image 2: Pebble Pad showing asset information:

Pebble Pad showing asset information



















Image 3: Peddle Pad assets screen with tabs:

Peddle Pad assets screen with tabs

















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Disclaimer: The Regional Support Centres (RSC) and the Learning and Skills Improvement Service (LSIS) support the development of educational e-learning. In the case study, we may refer to specific products, processes or services by trade name, trademark, manufacturer or otherwise, or link to websites or supporting material. Such references are not endorsements or recommendations and should not be used for product endorsement purposes.

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