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Information, Advice and Guidance Apprenticeships (Wales)

This framework, including an Apprenticeship (level 3) and a Higher Apprenticeship (level 4) has been developed to support those who are employed in the information, advice and guidance related services sector in Wales. It is aimed at those working with a range of clients and agencies, including but not limited to support agencies and other social support organisations. The framework will provide individuals with the skills they need to deliver high quality information, advice and/or guidance related services (dependent on role), help them develop in their role, and support progression into supervisory, management and/or higher professional roles.

The qualification within the framework combines knowledge and competence elements which are assessed and certificated separately and will ensure successful completers have the breadth and depth of job skills and knowledge that are applicable to their role, along with the underlying skills that enable them to operate as effective employees in a range of job roles within the Information, Advice and Guidance sector.

The following framework document is available:

Information Advice and Guidance Framework Wales Feb 2013 (PDF document, 3MB)

Supporting documentation for the Information, Advice and Guidance Apprenticeship frameworks

Information Advice and Guidance ERR workbook 2013 (PDF document, 503KB)

Important information for all providers

You will be aware that BIS funding for LSIS ceases from 31 July 2013. To ensure that there is no disruption to the Apprenticeship certification service, Skills for Justice have agreed to take over responsibility for the processing of Learning Support Apprenticeship certificates from 1 April 2013.

From 1 April 2013, if you have any queries regarding certification requests, please contact the Apprenticeship certification team at Skills for Justice:

Tel: 0114 261 5800